Me

SORIN OANCEA

Seeking to be inspired, to envision the unlikely, to work hard for things that are worth it, and to be surrounded by those who bring out the best in me.

Hello, I’m Sorin Oancea, currently based in Sätila, Mark Municipality, Västra Götaland County, Sweden

Hard-working professional with over 10 years of experience and proven knowledge of desktop technology, web design, photography and troubleshooting. Having the ability to quickly learn new skills and adapt to new systems, procedures and environments I am aiming to leverage my skills in order to work more efficiently and see progress and success.

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What I
love to do

Troubleshooting

Passionate about technology because its about building better tools. Tools by definition help you do work. And the work that I'm doing is ultimately about people.

Photography

Professional photoshoots with the purpose of providing detailed account of actual events and capture life moments

Web design

Designing the layout, visual appearance and the usability of a responsive website

Graphic Design

Assemble together images and typography to present information in a way that is both accessible and memorable

A little
about me

Married and proud father of two lovely girls, intrigued by design, traveling, photography, music, strategy,  art, fabulous food, and even better conversations.

Birthday

November 17, 1987

Phone

+46 73 027 55 05

Address

Sätila, Sweden

Skype

@r3xxx4r

Email

[email protected]

Website

sorinoancea.com

My
education

2014 - 2018

JURIDICAL, ECONOMIC AND ADMINISTRATIVE SCIENCES, UNIVERSITY OF “SPIRU HARET” Brasov
Bachelor of Management 2018

2002 - 2006

EUROPEAN COLLEGE OF ECONOMICS Buzau
Degree in Mathematics-Informatics

My
experience

Download CV EN
Download CV SE

2018 - Present

IT Desktop Administrator
Sykes Enterprises, Inc.
Brasov, Romania

  • Maintained a 97% satisfaction rating over an every 6-month evaluation period for activities associated with the identification, prioritization, and resolution of reported problems utilizing a ticketing system using ITIL best practices.
  • Achieved in creating a 30-page training manual from scratch for IT support services and for the business community on using meetings and audio-video conferencing in meeting rooms and company-issued devices.
  • Managed and deployed over 300 desktop infrastructure systems including PCs, Thin Clients, Laptops, Windows terminal client with hard phone or softphone VoIP solution in making the best choice for your business communication needs.
  • Published over 10 articles of user documentation and training materials on topics related to end-user technical issues regarding desktop, laptop, server & telephony support devices, resulting in a more organized scheme in solving the presented tickets and also decreasing its numbers over a 12-month period.
  • Implemented and managed over 50 VPN connections on company devices to access the internal network.
  • Promptly responded to around 70 general telephone and email inquiries per day regarding end-user support requests and service requests, provide up-to-date status and information for a 1500+ user corporate computing environment that consists of Windows and Citrix clients in a professional and timely manner.
  • Responsible for the basic administration of Active Directory which led to a more specified configuration of accounts to stop information leaking

2017 - 2018

Photographer
Ora 0 Art Gallery
Brasov, Romania

  • Take high-quality photos of a wide range of works of art, from paintings to events, the retouch and color correct using Adobe software and Capture One professionally.
  • Build authentic relationships with clients to guarantee satisfaction for photographs, leading to a customer base of 70% repeat business and helped develop a wide prospect for other gallery products.
  • Implement a new system to schedule meetings with clients and utilize artistic vision to realize client ideas and add a professional, timeless flair, which led to a 10% increase in monthly bookings.
  • Ensured operation of equipment, including troubleshooting, malfunctions, maintain inventory and arranging repairs of film cameras.

2016 - 2018

Print Production Specialist
Yolans COM
Brasov, Romania

  • Conceptualize and coordinate all graphic design including initial concepts, revisions and editing proofs.
  • Fix and perfect existing customer art files to prevent any issues in production.
  • Source stock images and fonts for graphics.
  • Operate 2400mm grand format printer Mutoh’s ValueJet 2638X to produce long-term outdoor prints on a wide range of uncoated and coated substrates: posters, backlit signage, wall coverings, point-of-sale displays, vehicle graphics, stickers and durable photorealistic prints for indoor use.
  • Operate finishing equipment including bindery machines, tangential cutter with OPOS-CAM and laminator.

2014 - 2016

Technical Solutions Architect
Magna Pecunia
Brasov, Romania

  • Helped expanded plans for systems development and operations, hardware and software purchases and deployed profitable resources for data security and control, strategic computing, and disaster recovery with a monthly budget of 2000 euros.
  • Manage the IT physical and digital inventory at all times and reducing time spent on inventory by 20% by reorganizing physical storage of supplies.
  • Experience offering desktop support in an enterprise environment including support for OS, printers, TCP/IP, NTFS permissions while providing WAN/LAN/VLAN support including installation and maintenance of pfSense to address Firewall, Routing and VPN server needs.
  • Bottom line revenues have grown by 80% in a 12-month period over a developed marketing campaign to build an online presence on various social media outlets.
  • Established color management and digital workflow by managing the calibration and use of all digital devices in compliance with the International Color Consortium. Expert in image manipulation and enhancement with Adobe suite.
  • Offering support of creative excellence in preproduction work, daily execution and postproduction follow up with improved departmental relations by shooting still photography in-house to support broadcast, promotions, and print divisions.

2009 - 2014

Information Technology Solutions Architect
Netlive
Bucharest, Romania

  • Conceived or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
  • Created a company culture initiative that raised employee satisfaction rates by 25% by judging the qualities of things, service and assessing the value, importance, or quality of things or people.
  • Built all daily work schedules. Grew the team through direct performance feedback and annual appraisals.
  • Monitoring and controlling resources and overseeing the spending of money.
  • Decreased clerical errors by 55% by sourcing new data entry automation software and improve departmental relations.
  • Completed all projects within deadlines, securing at least 90% client satisfaction scores and maintain high levels of client satisfaction by explaining processes and fees in detail and following through on all promises.

 

2008 - 2009

IT Consultant
Domo
Bucharest, Romania

  • Direct daily operations of the department, establishing priorities, developing standards and setting deadlines.
  • Achieved Employee of the Month 3x through efficiency and accuracy, with the 2nd highest sales rate of different hardware as well as peripherals to the same customers.
  • Responsible for preparing status reports including follow-up and closings.

2008 - 2009

Quality Assurance Game Tester
Electronic Arts
Bucharest, Romania

  • Using computers and computer systems to document software defects, using a bug tracking system, and report defects to software developers.
  • Identifying the underlying facts of information by breaking down information or data into separate parts.
  • Volunteered for job share opportunities to help departments during critical times.

2007 - 2008

Publicity Agent
Salon Style Media
Bucharest, Romania

  • Thinking Creatively – Developing, designing, or creating new applications, ideas, relationships, or photographies, including artistic contributions.
  • Establishing and Maintaining Interpersonal Relationships – Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Updating and Using Relevant Knowledge – Keeping up-to-date technically and applying new knowledge to your job.
  • Organizing, Planning, and Prioritizing Work – Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Performing for or Working Directly with the Public – Performing for people or dealing directly with the public. This includes communicating with clients on locations.
  • Identifying Objects, Actions, and Events – Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Technical
skills

Interpersonal Skills
100%
Industry Knowledge
94%
Creativity Skills
89%
Tools & Technologies
96%

My awesome
clients

My portofolio

Photography

Web Design

Graphic design

Projects